Owner-Operated Service

Why Choose an Owner-Operated Car Service?

An owner-operated car service provides a more personal and consistent experience because the person managing the business is also the person personally providing your transportation.

You Know Who Your Driver Will Be

With Smart Ride Central Ohio, every ride is personally driven by owner Steve French. You are not assigned to an unfamiliar driver at the last minute, and your reservation is not passed between different contractors. You know who will arrive, what vehicle to expect, and who to contact if your plans change.

Greater Personal Accountability

When the owner provides the ride, there is no separation between the person taking your reservation and the person responsible for delivering the service. Steve personally oversees the communication, scheduling, vehicle preparation, pickup and transportation for every customer.

A More Consistent Experience

Large transportation companies may rely on numerous drivers with different vehicles, communication styles and service standards. An owner-operated service can provide a more consistent experience from one reservation to the next.

• ✓ The same owner personally provides every ride
• ✓ Direct communication before and during your trip
• ✓ A clean, familiar and carefully maintained vehicle
• ✓ Assistance with luggage, seniors and families
• ✓ Flight tracking for airport pickups
• ✓ Personal attention when schedules or travel plans change

Personal Service Instead of an Anonymous App

When you call or text Smart Ride, you are communicating directly with the owner and driver. This makes it easier to discuss luggage, passenger needs, pickup instructions, mobility concerns, child seating arrangements or other details that may be difficult to explain through a standard rideshare app.

Local Knowledge You Can Depend On

As a Central Ohio owner-operator, Steve regularly serves Powell, Dublin, Delaware, Lewis Center, Worthington, Plain City, Marysville and surrounding communities. That local experience helps with departure planning, airport traffic, construction delays, pickup locations and alternative routes.